Browsing Theses and Dissertations (Education) by Author "Kwetepane, Lesetja April"

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Delivering quality service to customers through total quality management systems in service organizations with particular reference to public schools in Limpopo Province

Kwetepane, Lesetja April (2010)

Quality has always been a central concern in education. Parents are ready to pay more for the best value for their money, in order to give their children the quality education. The South African education system seems to ...