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Browsing IPADA Conference Proceedings by Author "1a587259-df9a-4c4c-96a0-b48457a5ae0a"

Now showing items 1-4 of 4

The effects of crime in the South African Post Office : a case of the North East Region

Khotsa, K. C. (International Conference on Public Administration and Development Alternatives (IPADA), 2019)

This paper argues that crime in the Postal Services is gradually becoming a challenge all over the world. Reliable statistics indicate that there is an increase on a yearly basis in criminal activities within postal services ...
Implications of Performance Management System on Service Delivery in the South African Post Office: A Case of the North East Region

Khotsa, K. C. (International Conference on Public Administration and Development Alternatives (IPADA), 2018)

This article argues that mail volumes and drop-in profit margins is becoming a challenge in the world and the South African Post Office in particular. In South Africa, statistics conclusively shows that the postal service ...
Performance management system, an effective service delivery tool in the South African Post Office : a case of the North East Region

Khotsa, K. C.; Sebola, M. P. (International Conference on Public Administration and Development Alternatives (IPADA), 2020)

This paper argues that postal administrators around the globe utilise Performance Management System to measure their own performance in pursuance of good governance, standardisation and effective service delivery. In South ...
Sustainability leadership as a requisite skill for waste management in the South African Post Office : a case of the North Region

Khotsa, K. C.; Van Rooyen, E. J. (International Conference on Public Administration and Development Alternatives (IPADA), 2020)

This paper argues that accountable waste management practice is increasingly becoming a challenge to many utility organisations. As a case in point, the South African Post Office (SAPO) by the very nature of its business ...

Browsing IPADA Conference Proceedings by Author "1a587259-df9a-4c4c-96a0-b48457a5ae0a"

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