Browsing IPADA Conference Proceedings by Subject "Standard operating procedure"

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'Practice makes perfect' – the significance of standardised methods and procedures in public administration : a case of the Madibeng Municipality

Alers, C. (International Conference on Public Administration and Development Alternative (IPADA), 2019)

Even though research on the determining and revision of methods and procedures as generic administrative functions matured in the late 1990s, there is a shortage of research on the significance of standard operating ...