Abstract:
The purpose of this study was to determine the attitudes and experiences of nurses
when implementing the 24-hour on call strategy in clinics. A quantitative descriptive
research was conducted. A stratified random sampling approach was used to divide
the nurse’s population into homogeneous strata from which elements were selected
randomly. Three groups of respondents participated in the study, namely,
professional nurses (n=99), enrolled nurses (n=32) and enrolled nursing assistants
(n=35). The study highlighted the areas that the respondents felt needed to be
strengthened in order to provide quality care when implementing the strategy. The
findings revealed that there were some personal and management factors that
needed to be addressed and improved in order to ensure continuity of services to the
communities in rural areas. The study also identified positive areas which the
respondents felt supported the implementation of the strategy.
KEY CONCEPTS
24-hour on call strategy, Integrated Primary Health care approach, experience,
attitudes.
