Show simple item record Sebidi, K. M. Madue, S. M. 2019-06-04T15:08:08Z 2019-06-04T15:08:08Z 2018
dc.description Article published in : The 3rd Annual International Conference on Public Administration and Development Alternatives 04 - 06 July 2018, Stellenbosch University, Saldahna Bay, South Africa en_US
dc.description.abstract This paper seeks to highlight leadership challenges in South African municipalities from an organisational culture and leadership perspective, using the City of Tshwane Metropolitan Municipality as a case study. The research questions guiding this paper are: Why is service delivery remaining a challenge amidst the existence of regulatory and institutional frameworks in South African municipalities? How can leadership be used to influence change in the municipalities? In South Africa, local government has undergone numerous reforms, yet elements of bureaucracy are still highly prevalent. Bureaucratic structures like municipalities require employees with behaviours that enable them to take decisions that are suitable to address specific issues in different situations while at the same time being compliant with the legislation that governs them. Municipalities are then faced with a challenge of not having flexible and innovative leadership that is willing to boldly take calculated risks to address the challenges of service delivery within the legal framework. This paper posits that there is a need for a culture change to allow flexibility, innovation in leadership to ease the tension between these bureaucracies on the one hand and change of outdated organisational culture methods of providing services on the other hand. This paper argues that leadership can influence organisational culture as it tries to address service delivery challenges in South African municipalities. Keywords: Culture, Leadership, Municipalities, Service delivery and Challenges en_US
dc.format.extent 10 pages en_US
dc.language.iso en en_US
dc.publisher International Conference on Public Administration and Development Alternatives en_US
dc.relation.requires PDF en_US
dc.subject Culture en_US
dc.subject Leadership en_US
dc.subject Municipalities en_US
dc.subject Service delivery and Challenges en_US
dc.subject.lcsh Cities and towns en_US
dc.subject.lcsh Municipal government en_US
dc.title Influencing change in municipalities through leadership : a case study of the City of Tshwane Municipality en_US
dc.type Article en_US

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