Show simple item record Mosehlana, M. B. 2019-10-10T09:21:47Z 2019-10-10T09:21:47Z 2019
dc.description Article published in the 4th Annual International Conference on Public Administration and Development Alternatives 03 - 05 July 2019, Southern Sun Hotel, OR Tambo International Airport, Johannesburg, South Africa en_US
dc.description.abstract Information and Communication Technology (ICT) is viewed as an enabler for efficient and effective government processes, operations, interactions, service, and for accountable and transparent government i.e. a phenomenon well known as e-government. E-government is believed to present an enormous potential in innovating and transforming the manner in which government services are delivered. The potential of e-government is however challenged in the developing countries particularly in Africa due to a mist of challenges encountered in implementation. One of the prevailing arguments is that instead of expanding access to the poor and marginalized groups in the society, e-government tends to expand the gap that already exist between the rich and the poor. This paper aims to solicit African governments to prioritise e-government services targeted to the most vulnerable, marginalised, disadvantaged groups, the poor and those in the remote rural areas of the society for inclusive service delivery. The paper adopts a conceptual approach and analyses existing literature aided by scientifically published documents and reports on the subject. This methodological approach let to the determination of a variety of ICT channels which the researcher believes present a necessary potential for the poor, vulnerable groups and people in the rural areas to benefit from e-government services within the realistic context of socio-economic and material conditions encountered in the African continent. If such channels are identified, carefully managed and equipped with services that are relevant to the needs of these groups, the e-government potential can be realised to benefit the poor and vulnerable in Africa en_US
dc.format.extent 10 pages en_US
dc.language.iso en en_US
dc.publisher International Conference on Public Administration and Development Alternatives (IPADA) en_US
dc.relation.requires pdf en_US
dc.subject Developing countries en_US
dc.subject E-government en_US
dc.subject Rural areas en_US
dc.subject Vulnerable groups en_US
dc.subject.lcsh Public administration-Technological innovations en_US
dc.subject.lcsh Poor--Africa en_US
dc.subject.lcsh Internet in public administration--Africa en_US
dc.title An E-Government Opportunity: Implications for the African Poor and Vulnerable Groups en_US
dc.type Article en_US

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