Show simple item record Mkhatshwa-Ngwenya, E. N. M. Khumalo, P. 2020-12-18T08:26:25Z 2020-12-18T08:26:25Z 2020
dc.description Journal article published in The 5th Annual International Conference on Public Administration and Development Alternatives 07 - 09 October 2020, Virtual Conference en_US
dc.description.abstract This paper intends to critique the service delivery at local government, identify strategies to improve and exacerbate sound financial status. The current weaknesses in local government interventions regarding poor service delivery and mismanagement of funds could be overcome through capacity building and Entrepreneurship approaches. Such tactics could lead to the formulation of areas of research, and training needs in local government to develop or capacitate Administrators and political office bearers. Training should be identified and provided as a tool to improve service delivery and decision making and not as an exit strategy when the term of office expires. Through literature review, the importance of skills audits prior appointment of managers and leadership in the local government level, capacity building, transparency, and active participation of stakeholders is analysed. People have spoken through ballot papers at the voting station thus deserve quality service delivery. Furthermore, communities are still speaking through memorandums and protests over lack of service delivery. Though weak management capacity, tension in the political administrative-interface, lack of proper skills and capacity, high turnover, and poor organisational design are still observed as public service constraints. State owned enterprises (SOEs) such as Eskom are negatively affected by the inability of local government to plan, monitor, manage and source funds appropriately. Skills development programme interventions should be designed to focus on the needs of the local government outputs. The paper further accentuates the need for a research that will monitor and evaluate the management of section 57 Administrators and Political office bearers' underperforming at the local government sphere. en_US
dc.format.extent 10 pages en_US
dc.language.iso en en_US
dc.publisher International Conference on Public Administration and Development Alternative (IPADA) en_US
dc.relation.requires PDF en_US
dc.subject Administration en_US
dc.subject Capacity en_US
dc.subject Local government en_US
dc.subject Politics en_US
dc.subject Service delivery en_US
dc.subject.lcsh Local government -- South Africa en_US
dc.subject.lcsh Public administration -- South Africa en_US
dc.subject.lcsh Municipal government -- South Africa en_US
dc.title Improving service delivery at local government by enhancing capacity en_US
dc.type Article en_US

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