Show simple item record Mofokeng, M. J. Nzama, L. L. Mamaile, L. J. 2020-12-18T09:58:30Z 2020-12-18T09:58:30Z 2020
dc.description Journal article published in The International Conference on Public Administration and Development Alternatives 07 - 09 October 2020, Virtual Conference en_US
dc.description.abstract The rapid speed at which technology is changing has led to a volatile business ecosystem. Due to challenges brought by technological disruptions that open doors to various kinds of risks, companies find themselves on the back-foot of keeping up with the change as they race to stay in business. This opens up opportunities for consulting firms as their services are sought after by other entities to address skills shortages or improve competency. This exploratory paper was conducted to get a thorough understanding of how small IT firms (SMEs) manage risks. A case study research design was used together with qualitative methods. The SMEs that formed part of the paper were selected by purposive sampling, with semi-structured interviews being used as the data collection method. To analyse the data, thematic analysis techniques were followed. The findings of the paper show that technology disruptions highly influence the environment of the IT consulting firms. As disruptions sweep through their business environment, SMEs are confronted with various risks that affect their business models, operations and human capital. As a result, SMEs have to deal with financial challenges, more consumer influence and high turnover among the workforce as the aftermath of disruptions. Keywords: Business model, Changing business environments, Customer expectation, IT consulting, SMEs,Technological disruptions en_US
dc.format.extent 10 pages en_US
dc.language.iso en en_US
dc.publisher International Conference on Public Administration and Development Alternatives (IPADA) en_US
dc.relation.requires PDF en_US
dc.subject Business model en_US
dc.subject Changing business environments en_US
dc.subject Customer expectation en_US
dc.subject IT consulting en_US
dc.subject SMEs en_US
dc.subject Technological disruptions en_US
dc.subject.lcsh Information technology en_US
dc.title Risks caused by disrupted forces in Gauteng Information Technology Consulting Firms en_US
dc.type Article en_US

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