Intrapreneurship practices in local government  to improve service delivery

Ntoyanto-Tyatyantsi, N.; Ceki, B.

dc.contributor.author	Ntoyanto-Tyatyantsi, N.
dc.contributor.author	Ceki, B.
dc.date.accessioned	2021-01-26T09:31:11Z
dc.date.available	2021-01-26T09:31:11Z
dc.date.issued	2020
dc.identifier.uri	http://hdl.handle.net/10386/3268
dc.description	Journal article published in The 5th Annual International Conference on Public Administration and Development Alternatives 07 - 09 October 2020, Virtual Conference	en_US
dc.description.abstract	Local government is facing service delivery challenges; this demands application of intrapreneurship practices. This study investigated the intrapreneurship practices at local government and recommended practices to improve efficiency in service delivery at local government level. The research is situated within the interpretivist paradigm and employed the qualitative method. In-depth, semi-structured interviews were conducted with managers of the O.R. Tambo Municipalities. Data was analysed through content analysis. Municipality documents were also used for triangulation purposes. Results revealed that intrapreneurship practices are not present at municipality due to several factors. This study recommends intrapreneurship practices that could be adopted by municipalities in order to foster innovation and enhance the efficient and effective delivery of services. The findings of this study may be extended to other government institutions.	en_US
dc.format.extent	10 pages	en_US
dc.language.iso	en	en_US
dc.publisher	International Conference on Public Administration and Development Alternative (IPADA)	en_US
dc.relation.requires	PDF	en_US
dc.subject	Innovation	en_US
dc.subject	Intrapreneurship	en_US
dc.subject	Service delivery	en_US
dc.subject	Resources	en_US
dc.subject	Reward	en_US
dc.subject.lcsh	Business practices	en_US
dc.subject.lcsh	Local government	en_US
dc.title	Intrapreneurship practices in local government to improve service delivery	en_US
dc.type	Article	en_US