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dc.contributor.advisor Malema, R. N. Mbombi, Masenyani Oupa
dc.contributor.other Mothiba, T. M. 2013-10-28T09:09:56Z 2013-10-28T09:09:56Z 2012
dc.description Thesis (M.Cur.) --University of Limpopo, 2012 en_US
dc.description.abstract The implementation of a Performance Management System (PMS) and its impact on the professional nurses have never been evaluated and, therefore, the experiences of professional nurses are not known. The purpose of this study was to explore and describe the experiences of professional nurses with regard to performance assessment at the Polokwane Mankweng Hospital Complex. Upon obtaining the clearance to conduct the study from the Medunsa Reseach and Ethics Committee, permission to conduct the study was granted by the Department of Health. A qualitative research approach was used by applying the principles of a phenomenological, exploratory, descriptive and contextual design. Data were collected from fourteen (14) professional nurses by using unstructured face-to-face interviews. Data were audio recorded and field notes were also written. Trustworthiness was ensured by applying the Lincoln and Guba’s criteria. Transferability was ensured by utilizing purposive sampling to include participats. Confirmability was ensured by by collecting data from thr participants who have experience on the problem studied. Data were analysed qualitatively by using Tech’s open coding method. The results indicated that there was conflict between the nurse managers and professional nurses that was arising from dissatisfaction with the assessment rating and scores allocated. Professional nurses complained about unfair ratings, stating that scores were based on personality and not performance. Those professional nurses who were obtaining high scores were perceived as the nurse managers’ favourites. Professional nurses called for a change in or review of the method of performance assessment. The results indicated that nurse managers were lacking knowledge about performance assessment and, therefore, feedback about performance were not given. It is recommended that on-going training of the nurse managers and a change in the method of assessment will remedy the situation. en_US
dc.format.extent xi, 72 leaves en_US
dc.language.iso en en_US
dc.publisher University of Limpopo, Turfloop Campus en_US
dc.relation.requires pdf en_US
dc.subject Professional nurses en_US
dc.subject Performance assessment en_US
dc.subject Nurses performance evaluations en_US
dc.subject.ddc 610.730692 en_US
dc.subject.lcsh Nursing -- Standards -- South Africa en_US
dc.subject.lcsh Nurses -- Rating of en_US
dc.title Experiences of professional nurses with regard to performance assessment at the Polokwane Mankweng Hospital Complex in the Polokwane Municipality, Capricorn District of the Limpopo Province en_US
dc.type Thesis en_US

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