The Perceived Effects of Foreign Migration on Service Delivery in a South African Local Municipality: A Case of Musina Local Municipality

Abstract

The current lack of deliverance is evident in the widespread protests, with community members showing their dissatisfaction with sub-standard service delivery and backlogs, which led to the attack of the foreign countries residents in South Africa (Xenophobia). The paper is based on a study on the impacts of foreign migration on service delivery in Musina Local Municipality, South Africa. The study was based on the hypothesis that Local government should be given a significant role to play to effectively manage migration and service delivery to migrants. In order to validate the hypothesis, empirically based questionnaires on the monitoring and evaluation, and service delivery were utilised. The study has revealed gaps in infrastructure delivery related to lack of capability mainly in primary resources such as financial, technical and human. The capabilities of Musina Local Municipality require effective utilisation of these primary resources, resulting in acceptable standards of service delivery to satisfy community needs. In this regard, the municipal performance to address community needs can be identified, reviewed, prioritized and strategized through the recommendations proposed.