Awareness and usage of online public access catalogue by undergraduates students at University of Venda

Abstract

Online Public Access Catalogue (OPAC) plays a critical role in assisting library patrons to effectively and efficiently locate information resources from the academic library. This study examined awareness and usage of the existing OPAC functionalities and capabilities among undergraduate students at the University of Venda (UNIVEN). The research methodology for the study was guided by the adoption of quantitative research approach and descriptive survey design. The data collection tool used was a google forms questionnaire, through which the link was distributed to all undergraduate students at UNIVEN via e-mail. Systematic random sampling method was used to arrive at a sampling frame of five hundred and sixty-three (563) participants represented in all eight (8) schools that comprise UNIVEN academic structure. The findings of the study revealed that the majority of undergraduate students rated their level of awareness as average. Their major source of awareness of OPAC is library training. Most of respondents were not aware and familiar with OPAC functionalities such as Boolean operators, truncation marks and advanced search. The study further revealed positive attitudes and promising perceptions towards OPAC. In terms of usage, the findings show that most of the respondents occasionally use OPAC, and the majority use a title search entry to conduct their search on OPAC and they prefer to use a simple search option. Furthermore, most of participants showed that their purpose of OPAC usage is to locate books in the library. The major challenge encountered by respondents in using OPAC was slow internet connectivity and their lack of skills in searching information from OPAC. Based on these findings, this study recommends that librarians ought to promote the importance of using all OPAC functionalities to improve awareness and optimal usage of the OPAC functionalities as an information retrieval tool. There is a need for intensified training on advanced search options, such as Boolean operators, Truncation marks and advanced search, through one-on-one instruction and Lib-guides.