Written and oral corrective feedback in the witten work of first-entering students at the university of Limpopo: perceptions of students and lecturers

Abstract

This study explored the perceptions of students and lecturers with regard to written and oral corrective feedback in a first-level English course at the University of Limpopo. Specifically, the study was designed to establish the views of first entering students and lecturers around oral and written feedback. This study responds to widely-held views that students do not pay much attention to feedback, that even if feedback is provided, some do not know how use feedback systematically to improve their works, and that some lecturers are not investing sufficiently on provision of detailed, usable feedback. This study made use of classroom observations, questionnaires and focus group interviews to establish from students’ perceptions about oral and written corrective feedback in their studies and overall attainment of study goals. Furthermore, lecturers were also invited to participate in interviews to ascertain their perception on whether they consider written feedback essential and how it improves the students’ written English grammar. The study uncovered among others that students view oral and written corrective feedback as a tool that improves their grammar in English challenging long standing views that students are mostly interested in marks obtained in assessments. Data emerging from this study further suggests that participants view oral and written feedback as a device that helps students to improve in their usage of grammar and highlight the need to provide detailed, timely and constructive feedback in student’s academic work.