Abstract:
An employee assistance programme (EAP) is a service provided by an employer to employees who
experience personal problems. Its utilisation becomes a challenge when the targeted population
prefers to use alternative services to this programme specifically earmarked for them. Such a
situation motivated this quantitative research aimed to evaluate the utilisation of the employee
assistance programme in the South African Police Service (SAPS) in the Waterberg district of
Limpopo Province. A systematic sample comprising of 189 respondents was drawn from the total
population of 398 employees. The study revealed that the employees’ awareness of the programme
was very low.
