Abstract:
Empirical research highlights that black Africans continue to rely on the traditional 
health care system despite governments failing to regulate the sector. Located within the 
interpretivist paradigm and using the hermeneutic phenomenological design, the study 
explored perceptions held by Traditional Health Practitioners (THPs) on the use of their 
services by mental health patients. The study was undertaken in the Sekhukhune District, 
Burgersfort area. Participating practitioners were selected using the purposive and snowball 
sampling strategies. The sample consisted of ten Diviner THPs. Data were collected using 
semi-structured interviews and analysed through Interpretive Phenomenological Analysis 
(IPA).
Themes pertaining to the demographic and clinical profiles of patients that are serviced 
by THPs were generated. Factors that hinder and/or promote the use of traditional health care 
services by mental health care users also emerged and are presented in line with the 
Theoretical Domains framework (TDF). Out of the fourteen (14) TDF domains, only eleven 
were supported by the findings, and these included Domain 2: Limitations associated with 
mainstream mental health care services; Domain 3: Social/professional role and identity; 
Domain 4: Dishonesty about spiritual healing capabilities and skills; Domain 7: Reinforcement; 
Domain 8: Determining individual life direction; Domain 9: Use of effective natural medications; 
Domain 10: Memory, attention, and decision processes; Domain 11: Environmental context 
and resources; Domain 12: Social influence; Domain 13: Emotions, and (k) Domain 14: 
Behavioural regulation. Service use enabling factors varied from showing great interpersonal 
skills, low costs of services, efficiency of natural herbs, maintenance of hygiene by healers, 
and alignment between the healer-patient belief systems. In contrast, service use disabling 
factors included the perceived rise in spiritual charlatans and the lack of integrity by some 
THPs, consequently leading to the public’s lack of trust in healers and their methods. The 
findings imply that ethical practice and collaborative efforts between healers are imperatives 
for attracting mental health users. Theoretical, interventional, and policy-related implications 
are suggested