Browsing Theses and Dissertations (Business Management) by Subject "Customer relations"

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Examining the implementation of customer care as a strategy of enhancing service : a case study of Thulamela Local Municipality, Limpopo, South Africa

Munyai, Thinavhuyo Esther (2017)

The purpose of the research was to examine if the implementation of customer care has any effect on service delivery at Thulamela Local Municipality. Specifically the study focused on four main aspects, namely:to determine ...