The efficacy of integrated development plan implementation towards the enhancement of basic service delivery : case of Mpakeni Village, Mbombela Local Municipality, South Africa

Abstract

The study aimed at investigating the efficacy of the Integrated Development Plan (IDP)‟s implementation to enhance basic service delivery at Mpakeni Village in the Mpumalanga Province. The South African government constitutionally mandates local municipalities, which are the spheres closer to societies, to provide basic services to their constituencies. The South African government has been attempting to address service delivery challenges and existing backlogs bequeathed by the apartheid regime. For this reason, instruments such as the IDP have been formulated to enhance basic service delivery, especially in previously disadvantaged communities. However, in many South African municipalities, such as Mbombela Local Municipality, the IDP is used only as a blue-print rather than a tool to enhance basic service delivery. The study was guided by the Humanistic Paradigm and Systems Theory. It employed both qualitative and quantitative research approaches to investigate the institutional factors that lead to effective IDP implementation. Assisted questionnaires and interviews were used to collect data from the respondents in the Mpakeni Village. The sample of the study was used to select different household respondents and municipal officials. The study involved a total of 70 household respondents and 4 key informants from the municipality. The research findings indicated the lack of capabilities in the municipality, high corruption rate and maladministration, as factors which hindered the improvement of basic service delivery. It was found that many of the residents do not understand what an IDP is all about. This means that many local citizens have little or no knowledge about how basic services are delivered to their communities. It was also found that there is lack of public participation during the IDP process and its implementation. Therefore, the study concluded that IDP implementation does not enhance basic service delivery because of the inexperience of municipal officers, among other things. Consequently, the study recommended that only experienced candidates should be employed to implement the IDP whilst the existing ones should be trained.