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dc.contributor.advisor Khwashaba, M.P. Kaseke, Lindelani Linda 2012-08-29T07:28:07Z 2012-08-29T07:28:07Z 2011
dc.description Thesis (MPA) --University of Limpopo, 2011 en
dc.description.abstract The study deals with the service delivery challenges facing the Limpopo Department of Public Works with regard to the discharging of its mandates “Provision of government infrastructure, management and maintenance of government immovable assets”. Literature review was conducted as a secondary source of information and primary information was collected from a sample of 61 respondents. The study used both qualitative (focus group discussions) and quantitative (questionnaires) in data collection and analysis. The findings revealed that the root causes of the challenges and the challenges themselves that the Department of Public Works: Limpopo is facing are internal and are as follows; Unavailability of work tools, low morale, budget constraints, long supply chain management processes and a lack of skilled personnel. Recommendations for these challenges are developing human resource capacity coupled with a good human resource plan, availability of a proper budget, business process reengineering, the introduction of a monitoring and evaluation system, a customer relationship management system and lastly a change of the organisational culture. en
dc.format.extent xi, 115 leaves. : ill. en
dc.language.iso en en
dc.publisher University of Limpopo (Turfloop Campus) en
dc.relation.requires pdf., version 7 en
dc.subject Local government en
dc.subject Municipal services en
dc.subject.lcsh Local government -- South Africa en
dc.subject.lcsh Municipal services -- South Africa en
dc.title Challenges facing the Limpopo Department of Public Works with regard to service delivery : a case of the core functions of the Department en
dc.type Thesis en

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